What to do in a gas emergency.

Badly fitted and poorly serviced gas appliances can cause:

Gas Leaks, fires, explosions and carbon monoxide poisoning

If you smell gas then call the free 24 hour National Gas Emergency Helpline 0800 111 999.

If the dwelling/premises is supplied by Liquid Petroleum Gas (LPG)the contact number you need to call can be found on the bulk storage vessel or meter. For cylinder supplies you will need to see the local telephone directorary for contact details. On caravan sites the site owner may also have gas safety responsibilities.

In a Gas Emergency you need to act quickly and take the following steps:

  • Turn off the gas supply if it is safe to do so at the emergency control valve at the meter unless the meter is located in a basement/cellar or at the LPG bulk tank or storage vessels
  • Extinguish all naked flames and do not smoke
  • Do not operate electrical switches – this includes turning switches on or off. Operating electrical equipment can ignite escaping gas
  • Get to fresh air immediately – open all doors and windows to ventilate the area
  • Contact the relevant National Gas Emergency Helpline
  • If you are feeling unwell visit your GP or hospital immediately and inform them you may have been exposed to carbon monoxide
  • If the attending emergency operative identifies any concern with any gas appliances, follow the advice given concerning the use of the equipment and where advised contact a Gas Safe registered engineer to fix the appliance and check for safety.AR Plumbing and Heating Cornwall Engineers are Gas Safe Registered and qualified to undertake this type of work for you and will happily provide a free no obligation quote to fix and make sure your gas appliance is safe again for you to use
  • Do not turn the gas supply on again until it has been checked by a Gas Safe Registered Engineer. AR Plumbing and Heating Cornwall is Gas Safe Registered and can do this safely for you.

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